All orders are usually processed the next working day. Standard shipping is with DHL (deliveries to a DHL Packstation are not possible). Delivery time within Germany is 2 to 5 working days (Monday to Friday). Outside Germany, shipping takes 5 to 14 working days. If we receive a large number of orders, there may be delays in delivery of a few days. If the dispatch of your order is significantly delayed, we will notify you by email. Depending on the destination country, the delivery time may be longer. Delivery times may also be slightly longer due to public holidays.
There are no partial deliveries. If an item has a longer delivery time, the remaining goods will always be sent together with the item that has a longer delivery time. This also applies to items that need to be reordered if they are out of stock.
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer various payment options.
The payment methods are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. Further information and Klarna's user terms for Germany you can find here and for Austria here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy statement for Germany/Austria.